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FAQs

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FAQs

Questions about dates and times:

Gates Open @ 5:00pm

TBD

Gates Open @ 5:00pm

TBD

Gates Open @ 5:00pm

TBD

A: Your tickets were emailed from TIXR immediately after your purchase. Please check your spam folder by putting TIXR in your email search.

A: Unfortunately there are NO refunds.

A: Yes, just forward them your tickets. Keep in mind that those tickets will only scan once, so be sure they’re kept in a secure spot.

A: Yes, send us an email @ info@riseupfoundationmchenry.org with the request

A: All entrants must have a ticket. Children are welcome with a ticket, prices are the same regardless of age. This applies to all areas, including General Admission. Also no strollers, wagons or diaper bags allowed.

A: Yes, however the chair bags themselves are NOT allowed in the park.

A: Unfortunately, we’re not able to refund money in the event of bad weather. This is how every outdoor concert works.

A: The mobile phone can be used HOWEVER it’s always best to bring a paper copy, in case of phone issues. Paper is safer, so we recommend bringing your paper copy.

A: None at this time.

A: Yes! We will have 12 food trucks at the event to choose from.

A: No, unfortunately there is no outside liquor allowed on city property and tailgating is strictly prohibited.

A: Yes, there is designated areas in both General Admission & VIP Reserved. These areas are clearly marked with handicap stickers on seating.

A: Yes, Peterson Park is a no-smoking facility:

Read the policy.

A: Yes, use the address of 2020 Oak Dr. McHenry IL. 60050. Please plan ahead by requesting your ride to and from the event.

A: Please see prohibited items below

No Coolers
Food & Beverages
Backpacks
Purses
Cinch Bags
Camera Bags
Pets
Outside Alcohol
Food
Illegal Drugs
Smoking
Knives or
Firearms
Clutch bags (4.5” x 6.5” Maximum) See image below

A: No, there is no professional video or audio recording equipment allowed.